Terms and conditions

The store is managed from Egypt. For enquiries and complaints, contact info@ghazalystore.com or WhatsApp 01004758664.

A free 24-hour trial is available once per customer and is activated before purchasing a subscription to try the service. The subscription is activated as soon as payment is confirmed, and its duration starts at activation. Subscription details are sent via WhatsApp.

The displayed package prices in euros are correct, and the store adds no fees to the advertised price. Payment methods are Vodafone Cash, InstaPay and PayPal. For payment in Egyptian pounds, the equivalent is calculated at the exchange rate at the time of subscription and confirmed with you before payment.

You can use the subscription and switch between compatible smart devices, but only one device may operate at a time; simultaneous playback on two devices is prohibited. Technical support is available on WhatsApp 24 hours a day throughout your subscription. All listed systems are supported, with the device model and suitable app checked before purchase; support for a system does not guarantee compatibility with every model or app.

The store does not offer a refund merely for changing your purchase decision after service activation, as a trial is available before purchase. This policy does not override mandatory legal rights or excuse the store from providing the agreed service or addressing a failure to provide it. Contact support to investigate and follow up on technical problems.